Image by star5112 via Flickr
Here's what I have been thinking about recently...
What is the role of human resources in employee advocacy?
How is it perceived?
How is it measured?
What form does it take in the work place?
What form should it take in the work place?
My initial impression is that in most companies, the human resources department does its best to act as an employee advocate within the constraints of the business model. In other words, they will seek to put forth a view from the perspective of the employees who will be impacted, but this view is tempered by reality. One being how the business will be impacted by making a decision based solely on employee needs.
Even when the advocacy position put forth by HR is accepted, many times a policy may be implemented without anyone but the policy makers being aware of the role played by HR in the decision making. The role of the HR department takes places behind the scenes and transparently. No public credit is ever given to the advocates inside the company.
This may be one of the reasons that the role of HR in the organization gets downplayed.
Up next: The Roles of HR as an advocate.